Your privacy is important and DRM is committed to respecting personal data supplied to us. This statement explains what personal data we collect and how we use it.

Who are we?

We are a business training and management consultancy organisation. Our registered address is The Oaks, 1a Oakway, Studham, Bedfordshire LU6 2PE.

What personal data is collected?

We may collect personally identifiable information such as name and contact details and details of your web visits.

We may collect general personal information such as your name, gender, title and job role as well as your contact details including your contact address, email, telephone numbers and, if you have chosen to contact us this way, your social media handles.

How is personal data collected?

If you visit our website your IP address, approximate location and the web version and device you use are recorded. We may collect information on how you use the website but this data does not include other identifying information.

We obtain personal data only when you visit our website, when you contact us for an enquiry or to make a booking or arrangements to attend a venue, when you register your interest in receiving communications or if we meet in person.

How do we use personal data?

We use your data to improve our service, your experience when using the web or to respond to your requests and expressions of interest. We also send occasional marketing communications. As a responsible consultancy organisation, we may use information for database profiling to improve the relevance of our communications and the quality of our services offered.

We have procedures and security features in place to keep your data secure once we receive it.

We store your data on secure servers in the European Economic Area and in accordance with the General Data Protection Act.

We process the data to serve legitimate interests. Specific usage of personal data includes:

• to improve the website by monitoring how it is used

• to respond to any feedback you send us, if you’ve asked us to

• to gather feedback to improve our services

• to record business transactions such as course bookings and accommodation arrangements

• to provide relevant direct marketing communications and service updates

We only pass on your personal information for the purposes in this policy if we have a legal obligation. We don’t sell or share your information with any other organisations for commercial purposes.

Personal data can only be viewed by authorised people in DRM and by public bodies when required to do so.

You can find out what information we hold of you and request changes to the data or how it is used by contacting our managing director at info@drmtc.co.uk.

You can ask for access to your data and exercise your rights to have it corrected or to change how it is used.

If you receive email news, you can unsubscribe or change your settings at any time either by selecting the ‘unsubscribe’ link that appears an email or simply asking us to do so.

We don’t keep personal data for longer than is necessary for the purposes for which it is being processed. We review this annually and archive or delete data securely.

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